Monitoring as a Service, Part 3: The Implementation

This blog was first published on Service Management 360 on 31-Jul-2013. http://www.servicemanagement360.com/2013/07/31/monitoring-as-a-service-part-3-the-implementation/ In my previous post, Monitoring as a Service: Part 2, the business model, I highlighted the need for a well-defined service catalog including […]