IT Monitoring: Necessary, or just “nice to have”?

This blog was first published on Service Management 360 on 30-Oct-2013. http://www.servicemanagement360.com/2013/10/30/it-monitoring-necessary-or-just-nice-to-have/ Why do I so often see poorly managed system environments in small and medium businesses? Well, there are multiple reasons for that: They […]

Is IT monitoring for large businesses only?

This blog was first published on Service Management 360 on 13-Aug-2013. http://www.servicemanagement360.com/2013/08/13/is-it-monitoring-for-large-businesses-only/ Could you imagine any large company leaving their IT systems unmanaged? I can’t. These major companies have dedicated departments in place, responsible for […]

Monitoring as a Service, Part 4: Running the Business

This blog was first published on Service Management 360 on 07-Aug-2013. http://www.servicemanagement360.com/2013/08/07/monitoring-as-a-service-part-4-running-the-business/ In this four-part blog series I have been developing my idea of a Monitoring as a Service business. First, in part 1, I […]